March 19, 2024
USA Only
$90K - $150K USD *

Senior Human Resources Business Partner

About the job:


Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including Crate & Barrel, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way.

About the Role

The Human Resources Business Partner works with leaders in our to advise and deliver on talent management strategies that foster growth, innovation, and organizational effectiveness. As a key member of the People Team, you will demonstrate Human Resources (HR) knowledge and experience, and proactively contribute to the planning and delivery of talent programs. This role partners closely with others in the People Team to drive initiatives in areas such as organizational design, workforce planning, talent management, compensation, communications, and employee engagement.

About the Team

Our Human Resources team delivers key programs including global benefits, compliance, Human Resource analytics and operations, lifecycle management, and employee relations. They align with and enrich our values-driven, innovative culture, partnering with Recruiting and Employee Engagement on the extended People Team and across all levels and locations of our company. 

We are looking for a team player to join a seamless HR organization serving our global community with efficiency and agility. The ultimate goal is to increase employee engagement satisfaction, even as the way we work continues to evolve.

Job Responsibilities:

  • Leverage wider Human Resource functions, specifically Talent Acquisition and HR Operations to drive efficiencies and growth. Remain current with changing laws and regulations and ensure compliance and best practices across the team
  • Partner with Leadership to proactively identify organizational needs, evaluate options, develop and drive needed change initiatives to support the broader talent strategy and business goals
  • Be a champion of Lucidworks’ culture and values and help make Lucidworks a place where our employees belong and thrive.
  • Collaborate with other parts of the People Operations team to execute cyclical programs including compensation review, feedback cycles, engagement surveys and development programs. 
  • Partner with leadership on Diversity, Equity, Inclusion and Belonging initiatives
  • Partner with leadership on the research and development of Human Resource Programs
  • Manage and resolve complex employee relations issues, conducting effective, thorough, and objective investigations as necessary
  • Upholds the core values and policies & procedures of Lucidworks
  • All other duties, as assigned

Skills & Qualifications:

  • 5+ years as an HRBP, People Partner
  • Experience with organizational design and effectiveness, change management, performance management, leadership coaching, learning and development programs, diversity equity and inclusion, total rewards and compliance.
  • You are a creative, decisive problem solver who can find root causes of issues and gain leadership support to address them
  • You have a growth mindset, business acumen, and the leadership skills necessary to effectively manage organizational change and development
  • You quickly acquire a thorough understanding of the organization's hierarchy, needs, procedures, and culture; especially the  unique requirements, challenges, and culture of Sales and Customer Excellence environments
  • You are an excellent communicator with strong customer service and prioritization skills, collaborating effectively across a broad set of stakeholders and teams to successfully complete multiple projects with competing deadlines
  • Strong interpersonal, collaboration and communication skills with the ability to build relationships at all levels of the organization
  • Knowledge of Google Suites preferred 
  • Must be able to handle confidential information
  • Resourceful: willing to jump in, work with both opportunity and constraint, and leverage existing resources to accomplish goals, ability to work independently
  • Team player: confident in collaborating with a diverse community of people and personalities across geographies, backgrounds, and professional abilities
  • Interpersonal with outstanding verbal and written communication skills
  • Empathetic and care for all stakeholders of Lucidworks, including employees, executives, customers, partners, and guests
  • Must be able to pass a background check

Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company.

Thank you for your interest and we look forward to learning more about you.

Note to third party recruiters:

We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.

USA Only
$90K - $150K USD/Year *

Company Benefits

* Compensation was calculated as an average of similar positions and is not guaranteed.
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