Principal DevOps Engineer

Agiloft was named a Leader in the 2023 Gartner Magic Quadrant for Contract Life Cycle Management for the fourth year in a row. Contract Lifecycle Management (CLM) is one of the fastest-growing areas of enterprise sales, with a TAM projected to climb from $2B to $7B in the next 5 years. 

The Agiloft Contract Lifecycle Management platform has won dozens of awards, including the Editor's Choice award from PC Mag, for the past five years in a row. 

Agiloft has a highly differentiated value proposition which is uniquely appealing to enterprises: pre-built applications with a deeply configurable, no-code platform for integrated Business Process Management throughout an organization.

Agiloft is pioneering the applied use of Artificial Intelligence to enable next-generation business commerce at organizations ranging from small enterprises to U.S. government agencies and Fortune 100 companies. 

Additionally, 99% of employees who commented on Glassdoor would recommend Agiloft to a friend.

Position Overview  

As a Principal DevOps Engineer, you will help drive the architecture for the Agiloft CloudOps systems. This includes designing systems that are scalable and resilient utilizing DevOps and security best practices. Additionally, this role will collaborate cross-functionally and lead DevOps initiatives, providing expertise to drive the departmental goals. As an expert on the DevOps team, this individual may assume a team lead role for various projects and initiatives and advising on complex technical issues and complete POCs of new system designs.

This role reports to the VP of Cloud and Hosted Operations and will work collaboratively with the wider Cloud Ops team.

Job Responsibilities

• Architect and implement highly available, scalable, performant, maintainable and resilient systems using industry standard tools and frameworks.
• Define and enforce best practices for CI/CD, IaC, and automation.
• Design and implement advanced security measures, including identity and access management.
• Collaborate with cross-functional teams and guide DevOps initiatives.
• Conduct performance analysis and optimization for complex systems.
• Lead major infrastructure migrations and upgrades.
• Develop and maintain documentation and standards.
• Work collaboratively with teams to ensure timely delivery of DevOps initiatives and goals
• Champions, designs and implements architectures and tools/processes of high significance that have a material impact on the team and business operations (replacing manual execution, significantly reducing operation costs, improving customer satisfaction)
• Demonstrates mastery and acts as a technical mentor in many areas of specialization, helping other team members learn and grow in those areas.
• Leader and influencer on positive team morale and a continuous improvement mindset.
• Participate in on-call rotation.
• Other duties as assigned

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Experience in scaling SaaS platforms with thousands of simultaneous users
• 10+ years of related experience as DevOps, Cloud/ProductionOps or System Engineer.
• Expertise in DevOps principles, practices, and technologies including Amazon Web Services (AWS) and Terraform or other Infrastructure as Code (IaC)
• Advanced knowledge of Linux operating systems and troubleshooting OS issues
• Expertise in setting up and managing monitoring tools (such as Prometheus, Grafana, Datadog, Nagios, Open Telemetry, ELK, or similar tools)
• Superior knowledge of scripting languages and automation utilizing Python, Bash or Ruby

Advanced understanding of:

• Networking concepts and principles
• Version Control Systems (such as Git)
• CI/CD tools such as Jenkins, Gitlab CI/CD, Github, or similar tool
• Containerization and orchestration (Docker, Kubernetes)
• Expertise with cloud platforms (AWS, Azure, or Google Cloud).
• Architecting and leading continuous improvement of our data replication, disaster recovery, and incident response
• Superior problem-solving, troubleshooting/debugging skills, and communication skills.
• Proven experience in security best practices including identity and access management, encryption, and vulnerability assessments
• Eagerness to learn and adapt to new technologies and tools.

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at brad.toothman@agiloft.com.

Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.

Applications will be reviewed as submitted. There will be no application deadline for this opportunity.