March 22, 2024
Asia Only
$60K - $120K USD *

Implementation Specialist

About the job:


Agiloft was named a Leader in the 2022 Gartner Magic Quadrant for Contract Life Cycle Management for the third year in a row. Contract Lifecycle Management (CLM) is one of the fastest-growing areas of enterprise sales, with a TAM projected to climb from $2B to $7B in the next 5 years. 


The Agiloft Contract Lifecycle Management platform has won dozens of awards, including the Editor's Choice award from PC Mag, for the past five years in a row. 


Agiloft has a highly differentiated value proposition which is uniquely appealing to enterprises: pre-built applications with a deeply configurable, no-code platform for integrated Business Process Management throughout an organization.


Agiloft is pioneering the applied use of Artificial Intelligence to enable next-generation business commerce at organizations ranging from small enterprises to U.S. government agencies and Fortune 100 companies. 


Additionally, 99% of employees who commented on Glassdoor would recommend Agiloft to a friend.

Position Overview

Digital technology is transforming legal departments, allowing them to streamline the complex workflows surrounding contract processes to save time, reduce cost, mitigate risk, and gain visibility into data essential to the business. Our award-winning product’s no-code platform provides near limitless flexibility to manage the most sophisticated CLM and related processes.

Job Responsibilities

Combining creative thinking, intuition, methodical requirements analysis, and precise attention to detail, Implementation Specialists design and configure Agiloft systems that optimize and streamline our customers’ business processes. If you have technical project experience, a passion for engaging with customers to create intuitive software, love working collaboratively with a smart team, and are a curious problem solver with a logical mind, let’s talk!

What You Will do

  • Work as part of a professional services delivery team to configure robust, scalable, and maintainable Agiloft systems.
  • Act as Implementer on Enterprise projects under the guidance of Solution Architects.
  • Lead implementation efforts for commercial projects.
  • Support EMEA customer projects (some early AM ET calls required).
  • Lead effective design sessions to capture and document customer requirements.
  • Write detailed specifications and configure low complexity implementations.
  • Handle customer interactions and initial escalation calls with a solutions-focused approach.
  • Deliver clear documentation and effective training.
  • Provide feedback to product and engineering teams to continually improve our product.
  • Provide advisory services to our Agiloft Partners for commercial projects.
  • Contribute to internal projects that continuously improve our overall implementation process and our customers’ success.
  • Other duties as assigned.

Job Requirements

  • Technical background preferably with a 4-year college degree
  • 1-2 years working as an implementer or demonstrated equivalent
  • Excellent interpersonal, communication, presentation, technical, and writing skills
  • Strong analytical and logic skills, attention to detail, creativity, familiarity with web-based SaaS technologies and database concepts, and a growth mindset
  • Ability to manage timelines, business requirements and customer expectations on commercial projects
  • A desire to go beyond the job description to impact the success of an exciting growth stage company

  • It’s a big plus if you have…
  • Prior experience with LegalTech in general and with Contract Lifecycle Management (CLM) specifically:
  • Implementation experience with systems like Salesforce, MS Dynamics; CLM and CLM-adjacent products related to Sourcing, Procurement, Matter Management, CPQ.
  • Advanced experience with Excel or other data wrangling tools like Alteryx, and visualization tools like Power BI or Tableau
  • Experience with scripting, coding, and/or API integrations

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at


Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.

Asia Only
$60K - $120K USD/Year *

Company Benefits

* Compensation was calculated as an average of similar positions and is not guaranteed.
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