May 11, 2024
Canada Only
$60K - $110K USD *

Sales Development Representative

About the job:


About the role

You will initiate contact with potential customers interested in the products and services offered by Adaptavist. You will handle inbound, outbound, marketing-qualified, and in-person event leads. 

As a Sales Development Representative, you will have a big emphasis on outbound efforts such as calling, emailing, and social media outreach to create a robust pipeline of potential clients. This outbound activity is the link that connects the sales/account management teams with future clients by promoting our offering, generating interest, qualifying needs, and providing a high level of professionalism. 

Communicating external prospect information to our various internal teams with a high level of detail and accuracy is needed for the success of the SDR.

What you'll be doing

- Executing outbound prospecting strategies to identify qualified leads through calls, emails, social media, and networking events

- Managing and responding to inbound leads efficiently to qualify and convert them into potential opportunities

- Responding quickly to daily inbound inquiries to the Adaptavist website and other channels 

- Showcasing your personality, skills and knowledge as the first point of contact at Adaptavist

- Putting the customers' needs first and always delivering a world-class experience 

- Qualifying inbound leads from marketing events and digital campaigns 

- Demonstrating an ability to question and understand the clients' reasons for interacting with our marketing campaigns

- Promoting Adaptavist products and services during every contact

- Managing in-person event lead follow ups to qualify and converting them into potential opportunities

- Collaborating with the sales and marketing teams to develop new strategies for engagement and improve response rates

- Tracking and reporting daily activities and results, including contacts made, leads followed up, and potential leads generated

- Utilizing CRM tools to ensure proper management of leads and accurate data capture

- Staying informed of industry trends and competitor activities to enhance outreach strategies

- Attending in-person events

- Outreach to help with event registration and attendance 

What we're looking for

- Previous experience in B2B or B2C customer focused role

- Desire to move into Sales or Account Management role in the future

- Experience with monthly target attainment 

- Desire to be coached and take feedback gracefully

- Ability to adapt within a forever changing environment 

- Comfortable making a large number of client calls and emails each day 

- Willingness to learn new sales methodologies

- Time spent using video communication tools - preferably Zoom

- Strong communication skills, able to build rapport during phone calls 

A few nice-to-haves

- Post-secondary education

- Experience with monthly target attainment 

- Knowledge of the Atlassian ecosystem (Jira, Confluence)

- Experience using a CRM - preferably HubSpot 

- Experience with ZoomInfo

- Working experience with an internal communications tool - preferably Slack

- Understanding current digital marketing practices


Canada Only
$60K - $110K USD/Year *

Company Benefits

* Compensation was calculated as an average of similar positions and is not guaranteed.
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