March 21, 2024
USA Only
$70K - $120K USD *

Principal Product Manager, Storefront/E-commerce App

About the job:

Full-time

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.


OUR VALUES

EVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn’t be a luxury. We’re proud of our mission to bring the world’s highest quality goods to people at affordable prices.


QUALITY IS MORE THAN MATERIALS. True quality is a combination of premium materials and high production standards.


WE FOCUS ON THE ESSENTIALS. From the perfect crewneck sweater to hotel quality sheets, we're all about high quality essentials that bring enjoyment to daily life.


WE’RE INNOVATING TO MAKE UNREAL PRICES A REALITY. Our uniquely developed factory-direct model lets us offer exceptionally high quality goods for much lower prices than our competitors.


ALWAYS A BETTER DEAL. We believe in real price transparency, for both our customers and factory partners. This way, everyone gets a better deal.


FAIR FACTORIES. We are committed to working with factories that meet the global standards for workplace safety and wage fairness.


OUR TEAM AND SUCCESS

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Wish.com, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc. 


THE IDEAL CANDIDATE

The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes.  The candidate is energized by solving complex business problems and consistently effective in making high-judgement decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent.  Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers.


Product Manager is responsible for delivering a differentiated product that addresses a business need and represents a viable business opportunity. A key component of this role is ensuring that the product supports the company’s overall strategy and goals. The Product Manager is ultimately responsible for managing the product throughout its lifecycle – conception through end-of-life. As an Ecomm/App Storefront Product Manager, you will work alongside our team of world class product managers, engineers, data scientists, marketers, UI/UX designers, and ecomm team to achieve 3 main objectives - optimize conversion rate, build the Quince app, and move off Shopify to an in-house solution. 

Responsibilities

  • Define and execute the ecomm product vision, strategy, and roadmap for the entire storefront experience from the time a customer reaches the site to checkout completion 
  • Develop and actively maintain product roadmap to improve product in ways that have the biggest impact on company KPIs
  • Work cross-functionally with business, UI/UX, data science, engineering to prioritize development work and achieve roadmaps across platforms
  • Be the scrum master and product owner (define stories and detailed specifications) in engineering sprints
  • Manage risks in execution and scrappily unblock team to reach goals
  • Execute build vs. buy decisions and scope building new features/functionality
  • Understand our existing 3P platforms and work with vendors to optimize them
  • Stay up to date on how the ecomm ecosystem is evolving and how that impacts our future roadmap
  • Build and launch the Quince app 
  • Work closely with the business to define the vision and strategy for the new Quince app
  • Develop a roadmap for the app that takes us from initial launch to a best-in-class app
  • Identify unique opportunities for the app and define product specs
  • Define and monitor KPIs, making quick adjustments to ensure strong performance
  • Move off-Shopify and build and in-house solution
  • Optimize key metrics such as conversion rate, order value, session duration, cart abandonment, returns 
  • Plan and manage a roadmap of constant A/B testing to optimize key metrics 

Goals

  • Own the product roadmap (3 months, 6 months, 1 year) for the site 
  • Own the product roadmap (3 months, 6 months, 1 year) and launch plan for the app 
  • Move off-Shopify
  • Drive the optimizations roadmap and launch 10+ A/B tests per month
  • Increase conversion rate by 30%
  • Increase session duration by 40%
  • Increase UPT/AOV by 40%
  • Decrease cart abandonment by 10%
  • Build low-touch processes, self-serve solutions, & automation to eliminate the involvement of engineering in business-as-usual (BAU) activities - reduce engineering time spent in BAU activities to <5%

Skills and Experiences

  • Overall 12+ years of experience with at least 7 years in product management role for ecommerce initiatives
  • Proven ability to influence cross-functional teams without formal authority
  • Demonstrated success in defining and launching excellent products
  • Excellent written and verbal communication skills
  • Passion to answer Product/Engineering questions with data
  • Capable of tackling very loosely defined problems
  • Experience building an app from scratch on React native

Quince seeks to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

Region
USA Only
Compensation
$70K - $120K USD/Year *
Category
Product
Applicants
15

Company Benefits

* Compensation was calculated as an average of similar positions and is not guaranteed.
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