January 29, 2024
USA Only
$90K - $160K USD *

Senior Site Reliability Engineer (+CJIS Support)

About the job:

Full-time

About Filevine:

FilevineΒ is changing the way legal work gets done for law practitioners and their clients. As the leading legal operating system, Filevine is dedicated to empowering organizations with tools to simplify and elevate complex, high-stakes legal work. Powering everything from document and case management to timekeeping, billing and business analytics, over 3,400 law firms and legal teams use Filevine daily to deliver excellence.


2023 was a groundbreaking year for Filevine, as we launched a suite of AI-powered features that are transforming the legal industry.

- LeadsAI helps law firms evaluate cases faster, analyze client sentiment, identify potential problems, and predict case success.

- DemandsAI is an AI-driven demand letter generation solution that helps law firms prepare demand letters more quickly and accurately.

- ImmigrationAI streamlines the immigration process by automating tasks, reducing errors, and ensuring accuracy.

- AI Fields is a powerful tool that can enhance legal work by minimizing manual tasks, facilitating fact-checking, and quickly answering complex queries.


With these groundbreaking AI features, Filevine is empowering law firms and legal teams to deliver excellence to their clients with unprecedented speed and efficiency.

Primary Duties and Responsibilities

  • Provide leadership, mentoring, and excellent judgment by being responsible for:
  • Developing playbooks, tools, and scripts to streamline processes and shorten problem-resolution time
  • Automating the maintenance, deployment, security, and instrumentation of all systems
  • Collecting, monitoring, aggregating, dashboarding, and alerting on software and server events
  • Identifying and fixing gaps in the availability of systems
  • Improving and defending the security of software, systems, and data
  • Improving the CI/CD pipelines
  • Optimizing and creating hardware and cost efficiencies at scale
  • Documenting and diagramming processes and procedures for day 2 operations
  • Finding, learning, improving or creating new automation tools that are reliable, usable, and helpful to software development engineers to enable them to perform their work more efficiently
  • Providing knowledge and education on reliability, tools, processes, and security to software development engineers
  • Work within the assigned team to complete duties as assigned, while mentoring, training, and reviewing more junior engineers.
  • Be part of an on-call rotation with other team members to provide 24/7/365 reliability support
  • Communicate frequently, clearly, and effectively with various technical and management audiences
  • Willingness to get security clearances as required

Knowledge and Skills

  • 8+ years of DevOps, Systems Administration, or Site Reliability Engineer experience
  • Excellent troubleshooting skills
  • Fluent in two or more programming and scripting languages
  • Expert understanding of operational principles
  • Experience with Redis, ElasticSearch, MS SQL, Docker, AWS, Git, CI/CD Tools, .NET
  • Ability to work independently on assigned projects or with other team members as requested
  • Ability to drive to completion of assigned work efficiently and productively
  • Strong verbal and written communication skills

Education

  • B.S. or M.S. in computer science, information systems, a related field; comparable certifications; or equivalent direct work experience

Cool Company Benefits:

- A dynamic, rapidly growing company, focused on helping organizations thriveΒ 

- Medical, Dental, & Vision Insurance (for full-time employees)

- Competitive & Fair Pay

- Maternity & paternity leave (for full-time employees)

- Short & long-term disability

- Ergonomic and height-adjustable workstations for onsite employees

- Opportunity to learn from a dedicated leadership team

- Weekly Taco Lunches in the summer/fall/spring for onsite employees

- Centrally located open office building in Sugar House

- Flexible hybrid work schedules depending on the department with some departments offering fully remote positions in the United States (R&D)

- Top-of-the-line company swag

Region
USA Only
Compensation
$90K - $160K USD/Year *
Applicants
17

Company Benefits

* Compensation was calculated as an average of similar positions and is not guaranteed.
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