March 18, 2024
USA Only
$60K - $110K USD *

Senior Solution Architect Pre-Sales -Applications - US

About the job:


Job Summary:  We’re looking for an experienced candidate for the Presales Application Services Solution Architect specialty domain role that applies a specialized knowledge of solutioning principles and technology to select sales opportunities with moderate to high Non Recuring Revenue (NRR) potential that lead to follow on opportunities with high Monthly Recuring Revenue (MRR) potential and a broad knowledge of services and technology are need. Is regarded as an expert inside of Rackspace in an Application Services solutioning team. Works in close collaboration with the sales team and primary Solutions team contact to design specific and innovative Application Services components of an overall complex solution related to the customers, application development, modernization and other transformative initiatives. Leads internal efforts to build credibility within specific technologies as they apply to Cloud Native Development Services.


Work Location: Remote

Key Responsibilities:

  • Works independently, but receives some guidance and direction from manager then determines best approach to accomplish work.
  • Develop deep professional relationships with clients and act as a trusted business and technical advisor for client executives. Well versed in related topics with the ability to navigate complex negotiations.
  • Provides guidance, expertise, and training to new team members.
  • Exercises independent judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
  • Determines methods and procedures on new assignments with little instruction. Influence is beyond their personal role and leads pre-sales projects with impact across multiple Rackspace teams including but not limited to Subject Matter Experts (SMEs), Product Management and the Solutions and Sales teams.
  • Provides mentorship to fellow Solution team members.
  • Leads customer workshops to educate on specific technologies and concepts.
  • Elevates the rest of the solutions team in their area of expertise.
  • Supplemental resource on highly specialized customer engagements that require advanced guidance on specific technologies or concepts related to application development related project-based outcomes.
  • Evaluates customer needs and provides customer with direction on technical and transformational concepts that solve for current and future challenges.
  • Full understanding of the tools of the solutioning trade (Salesforce, Proposal Tools, Project Scoping and Technology Tools).
  • Writes formal project proposals and statements of work that capture the customer’s requirements, propose innovative solutions that meet their business and technical objectives and estimate the effort required to execute projects aimed at specific goals and target outcomes.
  • Determines level of effort for project tasks within applicable methodologies, i.e. Agile or Waterfall project management.
  • Responsible for associated activities such as capturing notes and activities in Salesforce and assisting in managing deal pipeline.
  • Recognizes buying signs, compelling events, and decision makers.
  • Foresees potential technical and business customer objections early in the sales cycle.
  • Overcomes concerns and lowers customer risk to selecting Rackspace.
  • As a Trusted Advisor, with deep understanding of the customer's business, uncovers both overt and latent pains specific to their specialty domain expertise.
  • Decisions impact the quality, efficiency and effectiveness of own function/client group.
  • May impact other related teams through quality of output and service provided.
  • Demonstrates strong judgment and creativity in selecting methods and techniques for obtaining solutions.
  • Works on complex problems of diverse scope where analysis of data requires evaluation of identifiable factors.


  • Experienced professional using best practices and knowledge of internal or external business issues to improve products or services.
  • Requires solid understand of the processes, prcedures and systems usedto accomplish the work and in-depth familiarity with the broader underlying concepts in own job family/job discipline.
  • Applies understanding of how the team relates to other closely related areas to improve efficiency of own team.
  • Specialized technical knowledge in the specialty domain with ability to quickly learn new concepts.
  • Strong understanding of developing cloud native modern applications and software development practices
  • Strong understand of modernizing legacy applications into modern applications via methodologies such as rehosting, replatforming, serverless or container adoption.
  • Maintains strong knowledge of the entire Rackspace portfolio.
  • Deep and focused knowledge on products and services within their specialty domain including expertise that extends beyond the Rackspace portfolio.
  • Reognized within Rackspace for their proven extensive technical knowledge within a specific domain (Application Modernization, Cloud, Security, DevOps, etc.).
  • Excellent attention to detail, communication skills (written and verbal) and interpersonal skills.
  • Ability to prioritize deals, training, and initiatives through highly effective time management.
  • Excellent problem solving, analytical, presentation, and whiteboarding skills.
  • Track record of success working through technical challenges requiring specialty knowledge within enterprise organizations.
  • Track record of success dealing with ambiguity (internal and external) and working collaboratively with other departments and organizations to solve challenging problems.
  • Advanced knowledge and thought leadership on technology and industry trends that affect development decisions for enterprise organizations.
  • Demonstrates knowledge of complex designs of engineering assemblies and sub-assemlies, process, layouts, and schematics; familiar with development of product test methods.
  • Bachelor's degree in Engineering, Computer Science, Information Systems, or Business required or close to 10+ years of working experience in a similar capacity in a technical presales or delivery capacity.
  • High school diploma required.
  • At least ONE industry certifications required: AWS preferred, Azure, GCP, etc. At least ONE top tier technical certifications in a highly desired: i.e. CISSP, ITIL MALC, etc. Additional Business focused and Rackspace product certifications highly desired.
  • Knowledge modern software development practices with exposure to any language, Java, C#, Node.js, Scala, Python or GO preferred.
  • Knowledge of building containerized applications and systems on modern container orchestration platforms.
  • Knowledge of CI/CD pipelines with respect to serverless and container application preferred.

  • Discover your inner Racker: Racker Life

For applicants working in California, Colorado, Washington, or New York City, we are excited to share the base salary ranges for this position exclusive of fringe benefits or potential bonus.  The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The anticipated starting pay range of California, Washington state and New York City applicants for this role is $137,500 - $219,800. The anticipated starting pay range of Colorado applicants for this role is $125,000 - $199,900. Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus commissions, or other discretionary payments.  The discretionary payments are based on company and/or individual performance and may change at any time.  Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location.


About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.



More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.



USA Only
$60K - $110K USD/Year *

Company Benefits

* Compensation was calculated as an average of similar positions and is not guaranteed.
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