APAC Hotel Director, International Marketplace

About the job

As Director of Hotels, APAC, you will be overseeing Hopper’s Hotels direct contracting growth in Asia, which means you will be responsible for strategy making, team build-up, marketplace development and revenue goals. 

You will utilize both deep industry knowledge and connections in Asia to build the relationships with hotels in the local market, tailor the products to the local users and thus establish a strong footprint of Hopper directly contracted hotels. The role requires outstanding sales, management, and analytical skills.

What would your day-to-day look like:

• Build up a holistic business expansion strategy for Asia hotels in support of Hopper’s international expansion
• Own a set of revenue goals related to Hopper’s hotels business in Asian markets
• Build up Business Development (BD) / Market Management (MM) team to improve hotels direct contracting in key markets
• Develop and manage relationships with key regional hotel wholesalers
• Educate Hopper colleagues on market dynamics and specific needs/requests from your portfolio

An ideal candidate has:

• Bachelor's Degree required
• 10+ years of relevant experience in the Hospitality industry, with 3+ years established leadership experience
• Strong knowledge and experience in the Asia hospitality industry
• Ability to craft and deliver compelling and data driven presentations
• Capacity to meet multiple objectives in an entrepreneurial and fast paced environment with minimal guidance
• Comfortable working with a globally distributed team and flexible to frequently travel
• Excellent prioritization and time management skills with the ability to distinguish urgent from important work
• Demonstrated leadership skills with the ability to inspire and motivate a diverse, field-based team
• An innovative and detail-oriented approach to problem-solving
• No ego.
• Strong focus on doing what is right for the customer and the company

Perks of working with us:

• Well-funded and proven startup with large ambitions, competitive salary, and the upsides of a pre-IPO equity package
• Hopper covers 100% of the employee premiums for a group Health and Dental insurance plan through "Bupa Premier".
• Insurance coverage includes: outpatient & inpatient treatment, preventative & alternative care, dental, optical, maternity and EAP. Coverage may be extended to your dependents.
• Unlimited PTO
• Flexport All Access Pass OR Work-from-home stipend
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams = massive impact

#posttoexternal

More about Hopper

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. Ranked the third largest online travel agency in North America, the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.

While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a global travel agency and travel fintech provider that powers some of the world’s largest brands.

Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada and many more.

Here are just a few stats that demonstrate the company’s recent growth:

Hopper sells billion worth of travel and travel fintech every year. In 2023, over 1.3 billion trips were planned through the Hopper app and our HTS partnerships. 

Our fintech products – including Price Freeze, Flexibility for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. 

Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. 

Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 50% of the business.

 Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines with many more in the pipeline. 

Featured in Apple’s Best of the App Store list of Essential Travel Apps in 2023 and recognized by the likes of Fast Company’s Most Innovative Companies, Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agency in North America and 70% of our app customers are Gen-Z and millennials travelers.

Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace. 

Come take off with us!