Staff Quality Engineer and Evangelist

At Jane, we are passionate about delivering high-quality products that exceed customer expectations. We believe that quality is not just a process, but a strategic mindset that drives every aspect of our business. As a passionate company that helps the helpers, we are committed to excellence, innovation, and continuous improvement. We are currently seeking a talented and enthusiastic Staff Quality Engineer who shares our dedication to evangelizing quality as a core strategy. As a Staff Quality Engineer and Evangelist, you will play a key role in championing quality across our organization. You will work closely with cross-functional teams to promote a culture of quality, establish best practices, and drive continuous improvement initiatives. You will leverage your expertise in quality engineering principles and methodologies to enhance product reliability, performance, and customer delight.

Compensation Expectations for the Role

Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $146,400 and maximum annual salary of $228,600. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a salary between $173,800 to $182,900.

It's also possible to join Jane at a salary above or below this, which would mean a salary below $173,800 typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $182,900. is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.

Paying clearly is one of our compensation fundamentals to help folks build trust in the compensation process at Jane. To better understand Jane’s compensation fundamentals and how this range is determined, click on this link here for a short video walkthrough of how it all works! We also welcome you to ask as many questions as you’d like about compensation throughout the interview process to ensure you feel confident and build trust through the process.

The impact you could have…

• Cultural Transformation: The Quality Evangelist will work to instill a culture of quality throughout the organization, fostering a mindset where every team member is committed to delivering excellence. This cultural shift can lead to improved collaboration, increased accountability, and a shared dedication to continuous improvement.
• Product Quality: By advocating for the adoption of quality-centric practices and methodologies, the Quality Evangelist can significantly enhance the quality of the organization's products. This includes establishing robust quality standards, implementing effective testing processes, and driving the resolution of quality issues throughout the product lifecycle.
• Customer Satisfaction: Higher product quality directly translates to improved customer satisfaction. The Quality Evangelist's efforts to ensure that products meet or exceed customer expectations can lead to increased customer loyalty, positive reviews, and ultimately, business growth.
• Organizational Learning: The Quality Evangelist facilitates knowledge sharing and training sessions, empowering teams with the skills and tools needed to succeed in quality engineering. This fosters a culture of learning and development, where team members are continuously improving their abilities and staying abreast of industry trends and best practices.
• Competitive Advantage: A strong focus on quality can differentiate an organization from its competitors in the marketplace. By consistently delivering high-quality products, the organization can build a reputation for reliability and excellence, attracting customers and outperforming rivals.
• Overall, the impact of a Quality Evangelist extends beyond individual projects or initiatives; it permeates the entire organization, driving positive change and positioning the company for long-term success in a competitive market.

The experience we feel we need:

• A minimum of 5-7 years of experience in Quality Assurance within a fast-paced, agile development environment that has experienced growth and scaling issues.
• Previous experience in a thought leadership role within a QA or development team, deep experience in automated systems and best practices, and a history of elevating a larger development organization quality posture.
• Demonstrable experience in designing, implementing, and optimizing QA processes and strategies to ensure product quality.
• Proven ability to select, educate and operate quality technologies that align with our QA processes and technical stack.
• Cross-functional Communication
• Proven ability to communicate and educate effectively across various levels and roles of the organization, from developers to senior leadership, ensuring alignment in QA objectives and strategies.
• Strategic Vision
• The capability to transition the team from a tactical to a strategic mindset, enabling a broader impact across the department.
• Problem-Solving Skills
• Strong analytical and problem-solving skills to identify issues, evaluate solutions, and implement the most effective strategies to meet quality goals.

At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.

We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.

We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.