About the Role
As the LearnLux Content Project Manager you will manage the editorial process across functional areas to ensure that all external-facing content created by our content team is delivered on time, on brand, error free, and consistent with our financial wellbeing methodology, philosophies, and voice. You will transform advanced financial topics into fun, friendly, easy-to-understand content, build scalable processes for content creation and management, and develop and manage the resources needed to rapidly scale our content capabilities in the U.S. and internationally.
About LearnLux
LearnLux is the leading workplace financial wellbeing provider that blends fiduciary digital planning with access to one-on-one guidance from Certified Financial Planner™️ professionals. LearnLux's award-winning program equips employees with a financial plan to guide them through decision points like budgeting, paying down debt, electing benefits, understanding equity compensation, starting a family, buying a home, saving for retirement, and more. Advanced reporting keeps our partners in the know, and drives results like reduction in financial stress, increased productivity, reduced employee turnover, greater use of pretax products, on-time retirement, and healthcare savings. LearnLux members feel great about their money, allowing their work and wellbeing to thrive. We’re a remote-first company, backed by prominent operators such as Ashton Kutcher’s fund Sound Ventures and Salesforce CEO Marc Benioff.
Key Responsibilities
Collaborating across functional areas to identify content requirementsCoordinating content development and maintenance projects and resourcesEnsuring that all external content reflects one consistent brand voiceBuilding scalable processes to ensure all content meets rigorous standards of excellence at all times.Project Management
Define the scope of content projects and create timelines.Develop and maintain editorial calendars and project plans for all content creation and maintenance projects and deliverables.Collaborate across all functional areas to develop and manage efficient, replicable processes for global content creation, editing, localization, translation, and maintenance.Maintain an organized content pipeline, managing each deliverable from idea through execution and deployment.Quality Control and Editing
Coordinate content writers and outside vendors to meet shifting needs for standard, custom, and localized content.Edit, proofread, and review the work of internal and external content writers, providing constructive feedback and guidance on achieving LearnLux’s quality and brand standards.Content Planning
Collaborate with our financial planning team to plan, research, and prioritize lessons, videos and other content about financial topics.Collaborate with customer success and our financial planning team to develop and maintain custom libraries of content for our clients.Collaborate with the product and design team to ensure that in-app content is compelling, concise, effective, and easy to find and use.Collaborate with engineering to build and test the functionality for content to be interactive, engaging, and dynamic.Systems & Processes
Develop and implement keyword, tagging, and meta-data schemes to help make content interactive, personalized, and easy to find and use.Work with the product and engineering teams to develop and/or implement efficient content management and creation systems and tools to streamline how content is created, managed, published, and maintained.Establish, document, train on, and enforce policies and procedures for content creation.Content Quality, Feedback, and Maintenance
Review metrics to gain and report on important insights around content use and effectiveness and identify priorities and opportunities for continuous improvement.Manage libraries of content and lesson lists, customized for our clients.Ensure that all content is reviewed and updated on a timely basis to reflect annual changes in tax law and other changes as appropriate.You Should Have
3+ years of experience in content management and project managementExperience building and managing high-performing writing and/or instructional design teamsExceptional editorial, proofreading, and writing skillsMeticulous attention to detailExperience creating and maintaining educational content, frameworks, and live content librariesEffective time management skills with minimal to no supervisionExpertise in Google suite or other content writing and management toolsExcitement about working in a fast-paced environment.Nice to Haves
Proven working experience in instructional design and instructional technology with solid knowledge of learning theories, instructional design models, and lesson and curriculum design planning skillsExperience successfully managing global content processes including localization and translationWorking knowledge of markup languages such as Markdown or HTML/XMLExperience using data, analytics, feedback, and focus groups to improve content qualityExperience with content management systemsStartup experience working in a fast and ever changing environmentExperience or interest in financial, HR, or education techBenefits
Remote-first company structureMedical, dental, and vision401(k)Mental wellbeing (Talkspace)Financial wellbeing (LearnLux)Equity (Full-time employees)Paid vacation and sick leavePaid sabbatical after 5 years of serviceA supportive, inclusive team cultureOpportunities for continuous learning and growth at a fast-growing startup at the cutting edge intersection of financial wellness and technologyWork Location
