Team Lead New Business (Remote First)

Zensurance is a scale-up InsurTech company that is re-imagining the commercial insurance market. At Zensurance, we want to empower small businesses across Canada to thrive by offering an honest, simplified, and modern approach to insurance. Our main recipe is a combination of modern technology and insurance industry expertise powered by our talented team members. 

Being a technology-forward company, we utilize various tools and platforms to create fun, engaging and meaningful work experiences for our employees, as a remote-first company.

We are boldly going where no insurance broker has gone before!

We are looking for a Team Lead to join our New Business Team focusing on contractors' risks. This is an excellent opportunity to showcase your people leadership ability and sales skills to further Zensurance’s growth.  

Reporting the Associate Director of New Business , you will be required to mentor and coach a team of New Business Brokers in addition to working with prospects and underwriters to bind the new business. Sales skills and coaching ability are at the core of this position, seeking every opportunity to nurture your team members to deliver results. This is a 50% contributor role and 50% coaching role.

No cold calling or prospecting required!

Responsibilities

• Leadership:
• Must continue to learn and persuade others to continue to learn as well.
• Should build up others and inspire their colleagues to do things that are more challenging than what they might think they are capable of.
• Will be asked to perform administrative functions such as reviewing and writing reports, approving expenditures, enforcing rules, and writing up reviews or recommendations.
• Must perform one-on-one meetings with each of their direct reports and work to discover action items to help them improve.
• Actively shadow team members and coach them to lift their performance to achieve desired levels.
• Conduct interviews and participate in hiring decisions.
• Other duties as assigned.
• Sales:
• Handle in-bound sales provided to you by Zensurance.
• Assess the needs of potential clients to advise on coverage requirements.
• Persistently engage leads to convert inquiries into customers to meet desired close ratios.
• Offer continuous support from quote to bind to deliver a seamless client experience in a very timely and efficient manner.
• Demonstrate a thorough understanding of our insurance products, internal processes and systems and help clients and your team with any questions.
• Recommend operational improvements in our processes to help further improve overall customer experience.
• Provide weekly flow updates to elevate the programs and pricing.
• Other duties as assigned.

Responsibilities

• RIBO license required.
• 3+ years of commercial lines experience.
• Persistence and agility to meet set targets consistently.
• 1+ years of experience in a supervisory or management role.
• Able to communicate efficiently with stakeholders.
• Attention to detail and demonstrated flexibility in managing multiple clients at a time.
• CAIB and CIP designations are assets.

Perks we offer at Zensurance:

• Opportunity to work for Canada’s fastest-growing #insurtech scale-up 

• Primarily remote work environment available to everyone

• Laptop, extra monitor and main accessories are provided 

• Extra home office and supplies allowance to help with work-from-home set up

• Comprehensive and flexible health and dental plans to suit all lifestyles, including mental health 

• Health/Personal Spending Accounts to subsidize your healthy habits and purchases

• Parental Leave Top Up

• Weekly Friday companywide huddles for casual catch-ups with other departments

• Build next-level relationships with your peers through scheduled companywide virtual and in-person team-building events

• Be a part of something special. We are confident you won’t find any other insurance company like us :)

Who we are. What we're building.

Business is hard work, insurance doesn’t have to be!

At Zensurance we believe that teamwork makes the dream work.

We are passionate about providing business owners with the best insurance solutions at great rates through an online and easy-to-use platform.

Our secret sauce is all about our culture. Here at Zensurance our culture is built on four core values that we live and breathe daily. They are:

INTEGRITY: We do what's right.

INCLUDE: We are an open and safe space for all.

INVENT: We take an innovative approach to creating straightforward solutions for our customers.

DELIVER: We set ambitious goals and hold ourselves accountable for achieving them.

Zensurance celebrates diversity in its workforce structure and encourages applications from all backgrounds.

Zensurance is an inclusive employer that celebrates diversity in its workforce structure. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the recruiter if you require accommodation; to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation will be addressed confidentially.

We understand that looking for a new exciting opportunity can be time-consuming. We truly appreciate your time in going through the job posting and applying for a position with us.